AI automation South Africa

More leads. Less admin. Happier customers.

We build and run AI automation systems for South African service businesses so leads, quotes, reviews, and bookings stop slipping through the cracks.

Slow follow-up is what loses you customers.

We focus on the everyday moments that make customers choose you, leave you a review, book again, or pay on time.

Answer faster New enquiries, missed calls, and support messages get a clear first response.

Follow up consistently Quotes, bookings, reviews, and customer check-ins stop depending on memory.

Stay in control AI drafts or sorts where useful, while sensitive messages go to a human first.

See what happened You get simple visibility into replies, handoffs, failed runs, and missed opportunities.

Not sure what you need? Take the short fit quiz and get a package recommendation before booking a call.

Need a website, logo, domain, and business email first? The Business Online Starter Pack gets a new or informal business online with the basics customers expect before they enquire.

R2,995 Once-off. Live in 3-5 business days.

Six business problems we solve.

Pick the problem closest to yours. Each card shows what we would build at each package level.

Capture leads quickly, follow up cleanly, and ask for reviews at the right moment.

For businesses that get enquiries through forms, WhatsApp, email, portals, ads, or missed calls.

Missed Lead Recovery

Stop losing customers because nobody replied in time.

Starter: instant acknowledgement and owner alert.
Growth: qualifying questions and follow-up sequence.
Managed: CRM handoff, lead scoring, and weekly missed-opportunity report.

Review & Referral Engine

Turn happy customers into public proof and private feedback into a recovery path.

Starter: review request after a completed job.
Growth: happy/unhappy routing and complaint recovery.
Managed: reactivation, team alerts, and monthly reputation summary.

Stop relying on memory to chase quotes, invoices, and next steps.

For service businesses where money sits in unsigned quotes, unpaid invoices, and slow customer decisions.

Quote-to-Cash Follow-Up

Keep quotes and invoices moving after the first send.

Growth: quote follow-up sequence and owner alerts.
Managed: invoice reminders, escalation rules, and dispute handoff.
Custom: accounting, payment, or multi-branch integration.

Owner Cash View

See which quotes, invoices, and decisions are stuck at a glance.

Weekly digest of quote and payment follow-ups.
Human review for disputes, refunds, or sensitive accounts.
Simple reporting before full accounting integration.

Give your team a calmer operating rhythm across inbox, onboarding, booking, and support.

For businesses where customer work is good, but the admin around it is heavy.

Inbox & Communication Assistant

Sort customer messages before the inbox becomes the day’s bottleneck.

Managed: classify messages, draft replies, and route what matters.
Custom: multi-inbox, department routing, VIP lists, and sensitive categories.
Default: review before any risky customer-facing send.

Onboarding, Booking & Support

Make repeated intake, booking, reminder, and FAQ work feel consistent.

Starter: booking request capture or simple client intake.
Growth: onboarding sequence, reminders, and support answers.
Managed: folder/task setup, service routing, and exception handoff.

Business Online Starter Pack

Not online yet? Start here.

Get your business online and looking professional by next week. This is a done-for-you setup for small South African businesses that need a logo, domain, business email, simple website, WhatsApp Business profile, and Google Maps listing without figuring it all out alone.

R2,995 once-off No Swarna retainer. Live in 3-5 business days after your onboarding form is complete. Domain or paid email fees are billed directly by the provider if needed.

Starter logo design, colour palette, and mini brand guide
Domain setup and business email guidance
One-page mobile website with WhatsApp button and contact form
Basic SEO, SSL, favicon, and fast-loading setup
WhatsApp Business profile, greeting, away message, and quick replies
Google Business Profile setup, review link, and QR code pack
Branded quote, invoice, email signature, and lead tracker templates
Handover walkthrough and 30 days of small-edit support

Free automation checklist

Get the 7 places service businesses usually leak leads and admin time.

A short, practical checklist for spotting where automation can help before you spend money on tools or a build.

Find missed-lead, quote, review, booking, and inbox bottlenecks.
See what should be automated, what should stay human, and what needs approval.
Use it before the quiz or audit so the first call is clearer.

The build is only step one.

Every system we build follows the same four stages. We map how the work actually happens, ship the smallest useful version first, guard the risky bits with human review, and tighten the rules over time using real outcomes.

1. MapFind the trigger, delay, owner, message, and failure path.

2. BuildShip the smallest version that solves the first useful problem.

3. GuardRoute unclear or risky customer-facing actions for review.

4. ImproveTune rules, copy, timing, and reporting from real activity.

Plans

Four packages. Clear next steps.

Each one includes everything in the package before it. Setup pays for the build; the monthly retainer pays for keeping it working.

1. StarterOne painful manual task handled properly.

2. GrowthStarter plus follow-up, routing, and basic tracking.

3. Managed OperationsGrowth plus approvals, AI help, and reporting.

4. Custom PartnerManaged Operations plus complex systems and deeper support.

Quick win

Starter Automation

Get one manual task off your plate

For an owner-led business with one obvious leak: missed enquiries, forgotten review requests, basic booking capture, or a simple intake form.

R5,500 Setup, then R1,950/month

Solves business issues like:

“People message us and wait too long,” “we forget to ask for reviews,” “booking requests get messy,” or “new enquiries need a basic reply.”

One main channel: WhatsApp, email, form, calendar, or spreadsheet
Approved reply, alert, reminder, or handoff
Good for reviews, missed calls, basic enquiries, booking requests, or intake forms
Launch monitoring, monthly health check, and small fixes

Growth Automation

Turn enquiries into booked customers

For businesses that need consistent follow-up after the first reply, so leads, reviews, bookings, and quotes do not quietly go cold.

R12,500 Setup, then R3,500/month

Includes everything in Starter.

Solves business issues like:

“We reply once then forget,” “quotes need nudging,” “reviews are inconsistent,” or “customers need reminders before they book.”

Follow-up sequence, not just one automatic reply
Lead, booking, review, quote, or customer status tracking
Simple AI sorting where it saves time
Monthly performance summary and optimisation

Operations system

Managed Operations

Connect admin, communication, and follow-up

For teams where the issue is no longer one task, but the way sales, admin, inboxes, onboarding, payments, and support hand off to each other.

R24,000 Setup, then R6,500/month

Includes everything in Growth.

Solves business issues like:

“Too much admin sits in the owner’s inbox,” “staff need approval rules,” “onboarding is inconsistent,” or “I need a weekly view of what happened.”

One larger system or two connected automations
AI drafting, inbox sorting, or approval queue where useful
Basic dashboard or weekly owner report
30-day launch monitoring and monthly optimisation check-in

Advanced

Custom AI Operations Partner

For complex or higher-risk operations

For businesses where automation affects money, multiple teams, sensitive data, branches, APIs, dashboards, or high-volume customer communication.

Quoted Scoped per case after discovery

Includes everything in Managed Operations.

Solves business issues like:

“We need accounting or CRM integration,” “multiple branches need routing,” “customer data is sensitive,” or “we need a dashboard and tighter support.”

Accounting, payment, CRM, API, or multi-branch automation
Custom dashboard, portal, or weekly performance review
Sensitive-data review and careful approval design
Priority monitoring and support options

Best for

Starter

Growth

Managed Operations

Custom Partner

Main outcome

One task handled

More leads, reviews, or bookings converted

Admin and communication connected

Complex operations scoped safely

Starting investment

R5,500 + R1,950/mo

R12,500 + R3,500/mo

R24,000 + R6,500/mo

Quoted per case

Typical fit

Owner-led business with one bottleneck

Business losing sales through inconsistent follow-up

Team with approvals, invoices, inboxes, or reporting needs

Multi-system, high-volume, sensitive, or multi-branch setup

Example use cases

Review request, missed-call reply, basic booking capture

Lead follow-up, complaint routing, quote nudges, reactivation

Inbox assistant, onboarding, cash collection, weekly digest

Accounting integration, WhatsApp API, dashboards, custom portals

Which of the six problems fit?

Missed leads, reviews, simple booking/support, simple intake

Leads, reviews, booking/support, onboarding, quote follow-up

Cash collection, inbox overload, onboarding, booking/support, reporting

All six, plus multi-branch, sensitive data, dashboards, and deep integrations

The free audit checks channels, integrations, message volume, approvals, and data sensitivity before anything is built. For launch clients, setup can be split over two payments when the monthly care plan is approved.

Start with one bottleneck

Request a free automation fit audit.

Send a short note and we'll recommend the package and first automation worth building. No raw customer data is needed for the first conversation.

You send one clear bottleneckUse plain English. A short summary is better than private customer messages.

We reply within one business dayYou get a practical starting point, likely package, and any access questions.

Then we scope the first useful buildThe audit looks for a quick win before proposing a larger system.

First name Business name

Business email A work email helps us match the request to the right business and keeps the audit out of a personal inbox. WhatsApp

What should we look at first? What result would make this worth it? What is happening manually right now? Send me automation tips by email. No spam.

We only need a short summary of the problem, not private customer messages.

More leads. Less admin. Happier customers.

Slow follow-up is what loses you customers.

Six business problems we solve.

Capture leads quickly, follow up cleanly, and ask for reviews at the right moment.

Missed Lead Recovery

Review & Referral Engine

Stop relying on memory to chase quotes, invoices, and next steps.

Quote-to-Cash Follow-Up

Owner Cash View

Give your team a calmer operating rhythm across inbox, onboarding, booking, and support.

Inbox & Communication Assistant

Onboarding, Booking & Support

Not online yet? Start here.

Get the 7 places service businesses usually leak leads and admin time.

The build is only step one.

Find the package that fits your business.

Four packages. Clear next steps.

Starter Automation

Growth Automation

Managed Operations

Custom AI Operations Partner

What is slow follow-up costing?

Questions clients usually ask first.

Request a free automation fit audit.